E-Commerce Building

Start selling online 24/7

Why build a virtual store?

Thanks to electronic commerce, almost any transaction can be carried out without leaving home. Companies install a virtual store that displays a catalog of various products, the customer selects those of their interest and initiates the payment processing which, for consistency and convenience, must also be electronic. Excellent support, complaint handling and return processing is a fundamental point for e-commerce. This characteristic is the beginning of the differentiation in any company that implements it.

New Purchase Model ...

Today, we live in an age of technology and convenience. People are already used to using the Internet as a means of payment or shopping. That is, customers already buy online, and it is not a new method that should be feared or doubted about its operation. What’s more, more and more people are betting on this model, so you just have to make sure that your site is safe, navigable and attractive.

1k+ Satisfied Customers

We highly value the testimonials of our clients, it is our letter of introduction and impulse to move forward!

“We obtained great results thanks to Tomoda’s creative proposals, both for the physical value of their proposals and for the brand’s strategic planning.”

“The impact that my business generated from the beginning was promising thanks to the proposals that were prepared in the agency, A1 quality.”

 

“I needed to develop the website of my venture and the Tomoda team made a spectacular website and additionally enhanced it with a very effective sales funnel”

Frequent questions

What are the types of electronic commerce?

Electronic commerce, depending on the nature of the subjects involved, can be:

  • Between companies (B2B known in English)
  • Between companies and consumer (B2C known in English)
  • Between companies and government (B2G known in English)
  • Between consumer and government (C2G known in English)

Where will you send your orders?

Currently, shipping companies have different rates depending on your shipping needs. It goes without saying that the ideal is to offer free shipping, but it is true that there are products that, due to their shipping cost (due to their weight or dimensions, for example) do not allow it.

In any case, make sure that the pricing policy regarding shipments is clear and transparent. That your customers do not get surprises when finalizing the purchase, since this can reduce their level of trust in the brand.

What different forms of payment to incorporate into your online store?

A very important aspect is the forms of payment that you offer to your customers. Although it is true that trust in e-commerce has increased considerably in recent years, we can still find reluctant and distrustful customers in online payment platforms, which is why we offer various payment options in addition to paying with a credit / debit card. or Paypal, such as cash on delivery, for example, can open the door to dubious customer purchases.

At this point, check the commissions that secure payment systems such as Paypal can apply to you. Again, this will determine if your return on investment (ROI) is as expected.

What will your return policy be?

No less important is the return policy. For this reason, it can be very useful to include a specific page in your online store in which the brand’s return policy is explained in detail. In addition to this detailed page, it may be advisable to include small informative texts on the product sheet and in the shopping cart so that the customer does not have any doubts.

Is it recommended that customers leave their opinions?

The answer is usually yes. A very high percentage of consumers are guided by other buyers. These opinions convey confidence to new buyers who see how another equal (a consumer like them) has made the purchase and has valued it. The opacity and lack of transparency is never a good option when we are going to sell online.

Contact us

+51 999 350 122

info@tomoda-mkt.com

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